Our Vision, Purpose & Values

OUR VISION

Working together to realise potential and attain optimal wellbeing.

OUR PURPOSE

To provide quality, sustainable and responsive services that uphold human rights, create opportunities, promote health and empower people to make their own choices.

We do this through:

  • Working together with people experiencing vulnerability, complexity and trauma;
  • Working alongside individuals, families and carers;
  • Partnering with organisations to achieve best possible outcomes;
  • Demonstrating best possible practice; and
  • Addressing and overcoming barriers to community inclusion.

OUR VALUES

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Relationships

We value relationships first and foremost. Establishing ethical and professional relationships is central to our work and practice.

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Respect

We are respectful and caring in all our dealings.

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Thought Leadership

We share knowledge and ideas.  Our directions are guided by contemporary theory and thinking, research and evidence-based practice.

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Innovations

We are bold and imaginative. We thrive on opportunities to work collectively on complex issues and deliver breakthrough results. We apply our creativity across all aspects of our business and in the way we interact with people.

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Diversity

We respect and acknowledge the skills and perspectives that people may bring through gender, race, culture, ethnicity, disability, age, sexual orientation, gender identity, intersex status or other difference.

OUR GUIDING PRINCIPLES

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Integrity

We do what we say and believe in honest, transparent, ethical communication and conduct.

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Person-Centred

Our services are designed to respond to the needs and wishes of each individual.

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Independence

Our services are designed to enable the greatest level of independence possible and the enjoyment of a lifestyle that reflects individual choice.

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Partnership

We collaborate and partner to design solutions that work for people and organisations.

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Confidentiality

We will maintain confidentiality unless disclosure is required under the law.

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Safety

We are committed to the health and wellbeing of people by providing safe psychological and physical environments.

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‘Nothing about us without us’

We are committed to self-determination and choice.

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